Get in Touch With Us
If something on this site raised a question, needs correcting, or you simply want to tell us what you think, this is the page for that. We cover casinos not on GamStop, their bonuses, payments and terms in detail — and we would rather hear from a reader who spotted an error than have it sit uncorrected.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of our editorial team will read it personally. We do not rely on automated replies — every message gets a real response, usually within two working days, though this can stretch slightly during busier periods.
A short note on what your enquiry relates to helps us route it faster. Whether it is a question about a specific offer, a correction to a bonus term, or general feedback on our best non GamStop casinos guide, telling us upfront saves everyone time.
What We Can Help With
- Questions about our reviews — If a term, a wagering condition, or a piece of research on this site is not clear, ask us to explain it.
- Corrections — Bonus terms, editorial ratings and offer details on casinos not on GamStop change often. If you notice something that looks out of date, such as a welcome offer that has changed at Betmica, Kikibet, Betninja or any other listed operator, let us know and we will check it against current casino advertising.
- Content suggestions — If there is a topic around non GamStop casino sites, payments, or sports betting on these platforms that you think deserves coverage, we welcome the suggestion.
- Partnership or editorial enquiries — If you represent a casino operator, payment provider, or another relevant business and would like to discuss working with us, introduce yourself and explain what you have in mind.
- Support and safer gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you towards GamCare or other appropriate support resources rather than attempting to advise you ourselves.
What We Cannot Do
We are a review and research site, not a casino operator, payment processor or dispute resolution body. That means we cannot:
- Process withdrawals, deposits or refunds on behalf of any casino
- Access, close or verify your account with any operator
- Guarantee the outcome of a complaint made directly to a casino
- Provide legal or financial advice about gambling losses or disputes
If you have an unresolved issue with a specific casino, such as a delayed withdrawal or a disputed bonus, the correct first step is the operator's own customer support or complaints procedure. Casinos not on GamStop are typically licensed outside Great Britain, most often in Curaçao or similar jurisdictions, which affects what recourse is available if a dispute is not resolved directly. We explain more about ownership, licensing and how these protections differ from UK Gambling Commission-regulated sites in our guide to non GamStop casinos.
Why Contact a Review Site at All
Readers get in touch with us for reasons that go beyond a simple question. Some want a second opinion before signing up to an offer like Betmica's welcome package or Rivo's slots bonus. Others have already joined a casino and want to understand a wagering requirement or a cashout limit they missed when registering. We answer these where we reasonably can, based on our own research into published terms, but we always encourage readers to check the operator's current terms and conditions directly, since offer values and conditions can change without notice.
Our Commitment to Accuracy
Every casino covered on this site is researched against publicly available terms, licensing information and advertised offers. Where something is confirmed, we say so. Where it is still an open question, or based on casino advertising rather than independent verification, we try to be clear about that distinction. Reader feedback is part of how we keep that accurate over time, so if you think we have got something wrong, telling us helps every future reader as well as yourself.
Thank you for reading and for taking the time to reach out. We aim to make every reply worth the wait.